Shipping Policy

Free Shipping Policy on 5 Gallon Pails in the 48 States!

• Free Ground Shipping on All 5 Gallon Buckets in the 48 States!
• Only within the contiguous 48 states (not Alaska or Hawaii). There is no limit on the amount of 5 gallon pails that we will ship for free!
• We do not ship free to Canada. Our rates to Canada are Purolator rates.
• Any other product(s) that is not a 5 gallon pail will be charged Normal ground rates. The 5 gallon boxes can only hold one pail, therefore, we cannot add any other companion products such as single gallons, cleaners, and applicators, etc. into the 5 gallon box. They must be shipped separately requiring a shipping charge. All shipping charges reflect actual ground rates and are determined by weight and customer’s zip code.
• Some products do not come in 5 Gallon pails! We do not give free shipping on 5 single gallons!

UPS Ground:

• Purchases are shipped within 24 hours (not including weekends) from our Bloomfield Hills, MI warehouse, to arrive within 2-7 business days of receipt of the order. In the event of a delay, we will notify you by email or phone. See the UPS Map below.
• Note: Items ordered together may not arrive in the same box. We only ship to the contiguous 48 states. We regret that we cannot ship to any other foreign countries.

• If we are out of stock we may have the item dropped shipped from the vendor.

Expedited Shipments:

• Please call for rates for Next day air and 2nd-day air. Please take in consideration that this can be very costly due to the weight of the packages. Oil-based products can only be shipped ground due to combustible liquid regulations.

Damaged Orders:

• Any product that is accidentally damaged causing product loss or equipment failure during shipping will be replaced at no charge after a claim has been made through the shipping company. Cans or pails that are dented during shipment will not be replaced unless leaking. A digital picture will be required.
• We will handle the claim. Please call for details.